Frequently Asked Questions
Why should I choose Dedicated Hosting Services?
When does it make sense to use Shared Web Hosting?
Why should I choose Dedicated Hosting Services for Shared Web Hosting?
What Shared Hosting Plans do you offer?
How can I get my site listed in the search engines to increase sales?
How can I start selling products and services on the Web?
How much control will I have over my Web site?
What is your policy for hosting adult material?
What Top Level Domains (TLDs) will you register?
What are domain pointers and domain aliases?
What about hosting multiple Domain Names or IP Addresses?
What is the operating system of your web server?
How fast are your Internet Connections?
Do you have redundant connections to the Internet?
How often is my web site information backed up?
How is Web Server security maintained?
What about Web Server maintenance and upgrades?
What kind of traffic reporting is available?
What if I exceed my alloted disk space or traffic usage?
What happens if my Web Site outgrows your Shared Hosting Service?
Do you support Microsoft FrontPage Server Extensions?
Q: Why should I choose Dedicated Hosting Services?
With Dedicated Hosting Services Shared Web Hosting service your Web Site will co-exist with other sites on the same physical server,
resulting in efficincies and cost savings. However, to the world your site looks like it exists on it's own server.
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Q: When does it make sense to use Shared Web Hosting?
If you are just beginning your e-business experience, Shared Web Hosting provides an easy way to a establish cost-effective, high performance e-business. Dedicated Hosting
Services provides top-of-the-line servers and high speed network access that most individual companies would find difficult to cost justify. Our high performance service means
that your customers will be able to access and browse your Web Site quickly, even during peak demand periods. If you already have started your e-business Shared Hosting provides
an attractive solution for a site that has grown in size and importance. As your Web Site becomes increasingly strategic to your e-business, our Shared Hosting service is engineered
to provide the performance, reliability, and redundancy your e-business requires.
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Q: Why should I choose Dedicated Hosting Services for Shared Web Hosting?
Since our introduction, Dedicated Hosting Services has quickly become one of the premier e-business service providers. Our Shared Web Hosting service is designed to high standards because your
critical e-business applications demand it. Plus you get the peace of mind that comes with hosting your Web Site with a
financially sound and established company.
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Q: What Shared Hosting Plans do you offer?
Dedicated Hosting Services will work closely with you to choose the best option for your Shared Web Hosting needs. Shared Web Hosting is available
in a wide variety of service plans beginning as low as $24.95 a month. We have so many different plans that
you will also find it very easy to scale your Web Site up as needed. Easily adding more bandwidth, disk space, and functionality when you need it most.
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Q: How can I get my site listed in the search engines to increase sales?
Dedicated Hosting Services offers free Search Engine submission to the top search engines through our administrative control panel, so that more customers
will be able to find your site. We also offer and highly recommend to anyone who is serious about making money on the web, custom marketing packages to get
you to the top of the search engine rankings and keep you there.
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Q: How can I start selling products and services on the Web?
At Dedicated Hosting Services we off a wide range of e-commerce packages. With some of our entry level packages you can be up and selling products by the end of the day. Some of our
more complex solutions require a longer time to market.
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Q: How much control will I have over my Web site?
Since it's your Web Site you have complete control. Thats Dedicated Hosting Services philosophy so changes to your Web Site can be made at your discretion. Changes are made in real-time
and are available immediately.
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Q: What is your policy for hosting adult material?
We allow the hosting of any site that is within the laws of the United States of America. Any content deemed illegal or inappropriate my be pulled at Dedicated Hosting Services descretion.
Any illegal content will be handed immediately over to federal law enforcement along with server logs and account information.
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Q: What Top Level Domains (TLDs) will you register?
Dedicated Hosting Services partners with OpenSRS to provide domain registration for a wide variety of TLD extensions including .com, .net, .org, .biz, .info, .name, .ca, .uk, .tv, .cc, .vc.
We also support any valid TLD on our servers so no matter where you register your domain - we can host your Web Site.
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Q: What are domain pointers and domain aliases?
Ad domain alias (sometimes referred to as a domain pointer) is a domain name that points to another domain. You use it to allow your customers or users to access your
Web Sites or e-mail with different URLs or e-mail addresses. At the same time, you do not have to manage multiple Web Sites or e-mail. Domain pointers and
domain aliases are a way to increase Web Site traffic and visibility. For instance, if you own the url "yourdomain.com", you can then point "yourdomain.net" and "yourdomain.org"
so that all traffic goes to "yourdomain.com". You must also register "yourdomain.net" and "yourdomain.org" in order to point them to "yourdomain.com".
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Q: What about hosting multiple Domain Names or IP Addresses?
We offer you the ability to point additional domain names to your Web Site for a one-time fee of $10.00 (plus any applicable domain registration fees). Please note that
you will need to register your additional domain names. If you intend to have active Web Sites on your additional domain names, you may require
additional Shared Web Hosting accounts to manage your additional sites.
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Q: What is the operating system of your web server?
Dedicated Hosting Services offers Unix solutions with FreeBSD and Redhat Linux server platforms. We also offer limited Microsoft Windows 2000 Shared Web Hosting.
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Q: How fast are your Internet Connections?
At Dedicated Servers we utilize multiple OC-3 connections to multiple tier 1 internet providers. You can't find better connectivity anywhere. Our network is state-of-the-art
and so is our equipment. Our providers include @Home, Exodus, Pacific Bell, and Qwest.
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Q: Do you have redundant connections to the Internet?
Yes. Dedicated Hosting Services has multiple fail-safe Internet connections ensuring that your Web Site will not go down. We know that downtime hurts your e-business and thats
why we offer our 99.5% uptime guarantee.
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Q: How often is my web site information backed up?
The Web Sites are backed up once per-week. We also offer additional backup solutions that one of our friendly account managers can help you choose. Simply give us a call
or drop us an email and we'll be happy to discuss a backup solution to fit your needs.
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Q: How is Web Server security maintained?
Dedicated Hosting Services has many different active forms of security implemented in our Internet Data Centers. These security features include Cisco Firewalls,
encryption, user id and password authentication, private key authentication, as well as physical measures that ensure a secure and environmentally controlled location.
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Q: What about Web Server maintenance and upgrades?
We continuously maintain and upgrade our Shared Web Hosting servers to ensure the best performance for your Web Site only after a riggorous testing and screening process.
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Q: What kind of traffic reporting is available?
Dedicated Hosting Services' online reporting tools will enable you to access repots on the hits, traffic, and visitors from your Web Site. We also offer
customers to download standard Web server logs. With these logs, customers can analyze data and generate their own reports using the software of their choice.
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Q: What if I exceed my alloted disk space or traffic usage?
Because you never want to turn a customer away from your Web Site, we guarantee to support all traffic directed to your Web site up to three (3) times your allocated monthly bandwidth.
We will notify you when you are exceeding your allocated bandwidth and you will be responsible for any overage charges at $4 per gigabyte of transfer. Should you exceed your allocated monthly bandwidth
in subsequent months, you may want to consider upgrading to a higher bandwidth plan. You are able to monitor your disk space usage through our customer control panel
and should you need more disk space you can easily upgrade using our customer control panel.
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Q: What happens if my Web Site outgrows your Shared Hosting Service?
Dedicated Hosting Services' Shared Web Hosting service is designed to handle as large or small a Web Site as you require. You can upgrade at any time
simply using our customer control panel, so your Web presence can grow with your business. When your site has outgrown all of our Shared Hosting plans you can easily
upgrade to a Dedicated Server and enjoy all of the other benefits that come with a Dedicated Server.
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Q: Do you support Microsoft FrontPage Server Extensions?
Yes, Dedicated Hosting Services' Shared Web Hosting service supports Microsoft Frontpage 2000 Server Extensions. FrontPage server extensions
give you full support of remote authoring, threaded discussion groups, full text search, surveys and so much more.
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